JDB 127: Aaron Weiche, Get Five Stars | Build Your Law Firm’s Reputation with Online Reviews

How to Build Your Law Firm's Reputation with Online Reviews
Aaron Weiche JDBlogger

Most lawyers have a love / hate relationship when it comes to online reviews and the platforms that provide clients an opportunity to tell the world how you did as their attorney.  Most of us understand that a positive online review can be a big boost to our firm’s image, but the fear of a client ripping us apart is enough to make most to want nothing to do with it.

get five stars jdbloggerIn this episode I interview Aaron Weiche, Chief Marketing Officer for Get Five Stars – a company that helps you get and manage online reviews and feedback for your law practice.  Online reviews were something I had struggled with when it came to my law practice and really didn’t put much effort into soliciting reviews or putting much focus on this area of my firm’s online presence.  In this episode Weiche and I discuss –

  • Why online reviews are so important for your law practice
  • Best practices when it comes to asking clients to review your firm
  • How to handle a negative review
  • Tips and strategies to get clients to leave you an online review – even in practice areas where people really don’t want to publicly declare that they have been dealing with a legal issue.
  • The best platforms where you should be getting client to leave you reviews.
  • What the Net Promoter Score is and how you can implement it into your law practice to get better feedback from clients.

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